Sydney-based Service Delivery Manager - Flagship Enterprise Account
Why This Role Stands Out
This on-site Service Delivery Manager role offers a fantastic opportunity to lead a critical enterprise account, driving excellence in service delivery and shaping client relationships. You'll thrive here if you excel in ITIL-aligned operations, team governance, and executive reporting, making a significant impact within a reputable consulting firm. Apply now to take your career to the next level in this impactful Sydney-based position!
Quick Overview
Job Description
InfoConsulting Australia is seeking a Service Delivery Manager to lead a high-accountability service for a flagship client in Sydney. You will own performance against SLA, govern the onshore Sydney and offshore delivery teams, and manage the commercial relationship day-to-day, with ITIL-aligned practices guiding incidents and changes.
You will report to the Managing Director ANZ and work on-site, coordinating governance forums and providing executive-level reporting.
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