Senior Product Manager – Search & Discovery

The Role

This is a design leadership and craft role, not a delivery role. Reporting into a Head of Product function within the Consumer & Brand team, you will own the global Search & Discovery experience, defining how customers find, explore and engage with the brand across digital and physical touchpoints, spanning search, navigation, discovery and how this is supported through retail, campaigns, content and emerging interfaces.

Key Responsibilities

• Own the global Search & Discovery experience, defining the product strategy, customer value proposition and roadmap across digital and physical touchpoints.
• Set the vision and principles for discovery, translating customer needs, market context and data into focused priorities while ensuring consistent, differentiated and premium experiences across channels.
• Drive continuous product improvement, optimising search relevance, navigation, merchandising logic and discovery journeys through experimentation, testing and iteration.
• Lead innovation and emerging technology, exploring and scaling new capabilities including AI powered search, recommendations, conversational interfaces and innovations from start up ecosystems.
• Build a connected, insight led discovery ecosystem, partnering with Experience Design, Technology, Data, Retail, Commercial and markets, while role modelling the practical use of AI in product thinking and leadership.

Skills & Experience

• Strong Search & Discovery expertise, with deep knowledge of search, navigation, taxonomy, filtering, recommendations and digital commerce discovery experiences.
• Strong product strategy and prioritisation capability, able to define and communicate a clear vision and roadmap based on customer needs, data, experimentation and commercial outcomes.
• A data driven and innovative mindset, confident using analytics and customer behaviour to identify opportunities and balance BAU delivery with emerging innovation.
• Strong AI and emerging technology capability, with experience applying AI to search, personalisation, recommendations or insight generation, and a responsible, practical approach to using AI in product development.
• Exceptional cross functional influence and communication, able to work with senior Technology, Experience, Data and Market stakeholders globally.