ERP/CRM Configuration SME

Description
We are looking for an experienced ERP/CRM Configuration SME to support a contract engagement in Streetsboro, Ohio. This position is ideal for someone with strong Paylocity expertise who can assess current workflows, identify opportunities for improvement, and guide configuration decisions that align with business needs. The selected consultant will partner with stakeholders to refine system usage, strengthen documentation, and recommend practical solutions that improve efficiency and accuracy.

Responsibilities

Evaluate existing Paylocity use cases, workflows, and operational processes to identify gaps, inefficiencies, and configuration opportunities. Partner with business stakeholders to gather requirements and translate operational needs into clear system recommendations and functional documentation. Advise teams on Paylocity configuration approaches, including best practices for setup, optimization, and long-term maintainability. Produce and maintain business requirement documents, process maps, and supporting implementation records to ensure project clarity and alignment.

Lead or support implementation-related activities, including configuration updates, solution validation, and process refinement across HRIS and payroll functions. Recommend enhancements and cleanup actions that improve data quality, usability, and consistency within the platform. Collaborate with cross-functional teams to align system capabilities with business process improvement goals and operational priorities. Analyze current HRIS and payroll system usage to support informed decision-making and effective configuration planning.

Requirements
Hands-on experience with Paylocity, including configuration, implementation support, and system optimization. Demonstrated ability to gather business requirements and convert them into structured documentation and actionable system changes. Strong background in HRIS analysis, payroll systems, and business process evaluation. Experience creating business requirement documents and other project documentation for system-related initiatives. Knowledge of configuration management principles and best practices within ERP, CRM, or HRIS environments.

Ability to assess current-state processes and recommend practical improvements that support business objectives. Strong communication and consulting skills, with the ability to work effectively with technical teams and business stakeholders. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

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