Specialist, Client Service Management

BNYAtlanta🇺🇸United StatesPosted Oct 20, 2026

Why This Role Stands Out

This role at BNY offers an exceptional opportunity to accelerate your career within a world-class wealth management team while enjoying the flexibility of a hybrid work environment. You will thrive here if you are a detail-oriented problem solver who enjoys building meaningful client relationships and collaborating across dynamic, high-performing teams. Take the next step in your professional journey and apply today to make a lasting impact at a global industry leader.

Quick Overview

Seniority

Mid Senior

Employment type

Full Time

Work mode

Hybrid

Location

Atlanta, United States

Posted

2 days ago

Job Description

We’re seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in Atlanta, GA.

In this role, you’ll make an impact in the following ways:

Provide day-to-day client support to resolve transaction and process-related issues, with guidance as needed.
Maintain strong client relationships by researching and resolving inquiries efficiently and professionally.
Respond to client questions by phone, email, and other channels regarding BNY products, services, and procedures.
Support issue resolution by researching operational or client matters, routing items to the appropriate team when needed, and providing status updates on open issues and closures.

To be successful in this role, we’re seeking the following:

Bachelor’s degree or equivalent combination of education and experience in a related field.
0-2 years of experience in an operational area and/or client services.
Strong client service orientation with excellent communication and interpersonal skills.
Proven ability to collaborate effectively with cross-functional teams.
Detail-oriented with strong organizational and problem-solving skills.