L2 Hardware Support Technician

L2 Hardware Support Technician

Austin, TX

12+ months

The candidate needs to be at the office in Texas, Austin from time to time to collaborate with the team; frequent short trips across US

Primary skill: End-user IT Support (L2 support/maintenance), Electro-mechanical systems, Hardware, Mechanical Engineering Basics, Networks basics

Requirements:

Solid knowledge and hands-on experience in support and maintenance of electrical devices

Ability to read and analyze technical documentation, including electrical schematics and mechanical drawings

Main Responsibilities:

Collaborate closely with the key engineer located at the client’s office in Austin, Texas, to help customers to install, tune and troubleshoot their issues in the field

Read, interpret, and analyze technical documentation and devices manuals

Its a just support and maintenance

Education : At least a bachelor’s degree (or equivalent experience) in Computer Science, Software Engineering, Electronics Engineering, Information Systems, or a closely related field is required for the project