Why this role stands out
This role offers a fantastic opportunity to lead a dedicated team and elevate guest experiences within a renowned hotel group, fostering significant career growth in luxury hospitality. If you possess a passion for exceptional service, strong leadership skills, and a keen eye for detail, you'll thrive in this dynamic environment. Apply today to make a real impact!
Quick overview
Job description
Key Responsibilities:
- Manage and supervise the butler team.
- Ensure personalized service for VIP and luxury guests.
- Coordinate guest preferences, arrivals, and special requests.
- Train staff on luxury service standards and SOPs.
- Monitor service quality and guest satisfaction.
- Collaborate with Front Office, Housekeeping, and F&B teams.
- Handle guest feedback and resolve service issues efficiently.
Requirements:
- Degree/Diploma in Hospitality Management or related field.
- 6+ years of luxury hotel experience, including supervisory roles.
- Strong leadership, communication, and guest relations skills.
- Excellent attention to detail and problem-solving ability.
- Proficiency in hotel management systems and English communication.
Interested Candidates can also connect at careers@radissonmbd.com
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