Delivery Manager

We are seeking an energetic and motivated Delivery Manager to lead the end to end delivery of impactful software programs for two of the leading HUB24 products: Engage (HUB24's client facing turning data into actionable insights for advisers and their clients) and myhub (single front door to access everything across HUB24). In this pivotal role, you will act as a trusted adviser to the Product and technology teams, owning outcomes rather than just process, and partnering closely to translate strategy into delivered value. You will take responsibility for every facet of program execution, from stakeholder engagement and team collaboration through to coordinating multiple pods within a scaled agile environment. This role goes well beyond facilitation or coordination. It calls for hands on leadership, sound judgement, and the confidence to navigate ambiguity while thinking creatively and challenging the status quo. With a strong passion for uplifting teams from good to great, you will bring fresh ideas, continuous improvement thinking, and a genuine drive to lift delivery maturity, team engagement, and outcomes. You will also act as the main conduit for interactions with the cyber security, cloud engineering and the Innovation Lab teams, ensuring your delivery is secure, resilient and built on modern platforms.

Responsibilities

• Own and drive end to end delivery outcomes across complex programs, from concept through to production.
• Be the single point of accountability for scope, sequencing, milestones, risks, dependencies, and delivery outcomes.
• Drive timely decision making in fast paced, ambiguous environments, making pragmatic trade offs to keep delivery on track.
• Establish and maintain predictable delivery through effective planning, forecasting, and capacity management.
• Lead delivery across multiple interdependent squads and initiatives, ensuring integrated and cohesive outcomes.
• Actively manage, resolve, and escape program risks, issues, and dependencies early to avoid surprises.
• Partner with Product Managers, technical and business stakeholders to influence portfolio prioritisation and sequencing decisions across delivery.
• Maintain a delivery roadmap aligned to product strategy, including a clear 12 month outlook.
• Lead and continuously improve agile ceremonies including PI Planning, sprint planning, showcases, retrospectives, and backlog refinement.
• Ensure realistic commitments, clear ownership, and outcomes focused delivery.
• Apply agile practices pragmatically to improve flow, quality, and value delivery-not process for process' sake.
• Translate business strategy into clear delivery outcomes.
• Communicate confidently with senior executives, providing transparent, direct, and outcomes focused updates.
• Build strong, trusted relationships across Technology, Product, and the broader business.
• Devote approximately 20% of time to HUB24's Good to Great initiative, improving ways of working, tools, and delivery practices.
• Identify and drive improvements that uplift delivery speed, quality, reliability, and team experience.
• Partner closely with Development Managers, QA Managers, Architects, and Operations teams.

Requirements

• Demonstrated experience leading delivery across multiple squads or complex programs in fast paced environments.
• Proven track record of owning delivery outcomes-not just facilitating process.
• Strong practical experience with agile delivery frameworks (Scrum, Kanban, and scaled frameworks such as SAFe).
• Experience running PI Planning and operating across quarterly and annual planning horizons.
• Solid understanding of the software development lifecycle and quality delivery practices.
• Proven ability to manage risks, issues, and dependencies through active leadership.
• Experience working with distributed and offshore teams is desirable.
• Experience in financial services, fintech, or regulated environments is advantageous but not essential.
• Strong leadership presence with the ability to influence and align diverse stakeholder groups.
• Confident communicator, including managing and challenging senior leaders where required.
• Results oriented, highly organised, and comfortable working in ambiguity.
• Calm under pressure with strong decision making capability.
• Continuous learner with a passion for improving both people and systems.
• Positive energy and a genuine commitment to creating an inclusive and enjoyable workplace.
• SAFe, Scrum Master, or similar agile certifications are desirable.

HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations.