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Ecommerce Account Specialist, The Home Depot

EmersonElyria🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationElyria, United States
Microsoft ExcelMicrosoft OfficeMicrosoft PowerPointForecastingInventory Management

Job description

This role supports the RIDGID and Greenlee professional brand’s growth within the retail home improvement sales channel focused on The Home Depot (with other retail accounts secondary) through collaboration, creation and execution of the growing interconnected/omnichannel business. You will be working directly with the Director of Retail Sales, National Account Managers, and a variety of internal and external stakeholders to ensure stated goals are tracked and fulfilled using a variety of skill sets.
In This Role, Your Responsibilities Will Be:
  • Collaborates with Retail Sales Department to Drive Incremental Growth Through Programs and Promotions (20%)
  • Off-Shelf and Online: Identify and analyze incremental opportunities including creative/visual development, program management, execution, developing justification and reporting of ROI.
  • Build and apply retail online channel expertise and customer knowledge to identify marketing and promotional opportunities.
  • SKU/Assortment level POS Data Pulls and Analysis for the Online channel
  • Build and apply product and customer knowledge to identify new opportunities
  • Serve as POC (Point of Contact) for Online Sales Initiatives (60%)
  • Brand Advocate, Orange Apron Media and other online partner front-facing relationship management
  • Online Portfolio Expansion & Maintenance – Asset and content enrichment
  • Managing process workflow through to go-live status including digital launch support of new products
  • *Online Forecasting/Inventory Management in partnership with National Account Managers
  • Monitor and develop deep understanding of competition
  • Lead Analysis to Support Retail Strategic Initiatives (20%)
  • Analyzing and providing recommendations to maximize online marketing investments
  • Price audits / subclass competitive landscape pulse
  • Ensure brand/product positioning consistency between online/in-store
  • Maintain product portfolios to maximize sales, profitability and ROI
  • Retail PLR’s & partnership meetings support including presentation development
Who You Are:
  • You establish clear goals with anticipated outcomes and results.
  • You prepare content for communication that is impactful.
  • You build customer relationships.
  • You define overall goals and objectives.
  • You are self-motivated; working well both on individual and team-based objective
For This Role, You Will Need:
  • Bachelor’s degree from four-year college or university
  • Proficient in Microsoft Office (PowerPoint, Excel-Advanced).
  • Experience with BI Data Tools (Domo, Salsify or other related product information experience).
  • Strong business acumen to gauge marketplace trends and competitor activity.
  • Ability to communicate and present critical information to all levels of employees and customers to achieve assigned objectives.
  • Capacity to coordinate projects that have significant impact on the organization.
  • Organizational agility and interpersonal skills necessary to gain cooperation of several departments that do not report directly to the position.
  • Strong analytical skills – must be comfortable developing data-driven analyses to support new product recommendations, pricing decisions, and other category initiatives.
  • Core Skills of planning, organizing and process management to maneuver with other departments
  • Creative ability to support/create presentations, online experiences and retail promotional support.
  • Legal authorization to work in the United States without current or future sponsorship.
Preferred Qualifications That Set You Apart:
  • 2+ years of related sales, sales analytical and ecommerce experience

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values.

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