Regional Sales Manager

It’s not only in our 65+ resorts across the U.S. and Caribbean, or even our 210,000+ owners and their guests. It is our associates – the people who work here and create remarkable vacation experiences for our owners and guests – who we value the most. It’s why we do everything we can to support their success and growth. Hilton Grand Vacations is one of the nation’s leading vacation and leisure companies.

The Regional Manager will report to the Regional Director and will lead, develop, and inspire a team of Sales Managers and Sales Representatives in all facets of running a profitable business across multiple market areas. The Regional Manager will drive alignment with the strategic goals that are set for the region throughout multiple market areas they oversee. They are the conduit between the field and corporate, collaborating across departments and business units, to provide optimal experiences for internal and external customers.

Regional Managers must create a culture of high performance and high engagement while identifying and developing the next generation of leaders. A key responsibility will be to build and retain a strong leadership team. The ability for this leader to recruit, train, and retain top talent is a must in addition to consistently motivating their team.

This Regional Manager position will oversee the following store locations:

• Mesa, AZ Bass Pro

• Glendale, AZ Bass Pro

• Tucson, AZ Bass Pro
  

Duties and Responsibilities:

• Ensure that all regional operations maintain inventory and place orders for essential collateral, including lead slips, pitch cards, and maps for effective selling.

• Hold accountability for staff performance and behavior, ensuring that the company’s purpose, core values, and policies are upheld to provide the highest level of customer service.

• Ensure compliance with dress codes, uniforms, cleanliness standards, and overall work environment regulations.

• Manage full-cycle Talent Acquisition initiatives and the Learning & Development of Sales Representatives.

• Coordinate and assist with staff management and development within the assigned region, which includes recruitment, succession planning, onboarding, training, scheduling, mentoring, and motivating the sales team; ensure staffing levels align with budgeted headcount.

• Rehabilitate the assigned location to meet or exceed budgetary responsibilities related to generating leads and selling vacation packages.

• Schedule, attend, and actively participate in team meetings and required training.

• Organize and coordinate Regional and Non-Regional Sales Manager meetings/workshops as needed.

• Ensure accurate payroll tracking and timely processing, and that all new hire onboarding paperwork adheres to Human Resources guidelines.

• Lead all aspects of ethical practices and compliance in sales training procedures.

• Oversee adherence to all Hilton, state, and federal hiring and employment regulations for stores within the assigned region.
  

Why You’ll Love it Here:

• Recognition Programs and Rewards

• Day 1 benefits including medical, dental, and vision

• A people-first culture

• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide

• Perks at work: Employee Pricing platform

• Employee Assistance Program that supports your physical and mental well-being

• Paid Vacation Time and Paid Sick Days

• 401(k) program with company match

• Tuition reimbursement programs

• Numerous learning and advancement opportunities

• And more!
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.