Program Lead

About us

AHA is Australia's largest specialist health and human services consultancy. Now in our 35th year, we partner with federal, state and territory governments to improve health and social outcomes for Australians by delivering evaluations, reviews and program administration engagements of major national importance.

AHA’s story is all about its people. We pride ourselves on our supportive and inclusive culture, and on the vision, creativity, and drive of our staff. Our high-performing team of passionate and talented individuals works collaboratively to deliver great outcomes for our clients.

About the role

We’re seeking a full-time Program Lead to join the Pharmacy Programs Administrator (PPA) project administered by AHA. The PPA is responsible for managing 28 government funded pharmacy programs on behalf of the Australian Government Department of Health, Disability and Ageing (the Department). These programs provide government funding to pharmacies, pharmacists and other entities to deliver a range of important programs and services.

The Program Lead is responsible for day-to-day management of the administration of their specific programs. They are a subject matter expert for their programs and liaise closely with other program leads, the PPA Support Centre, the audit and fraud team, IT, the Department and various stakeholders such as the Pharmacy Guild, the Pharmaceutical Society of Australia (PSA) and program participants.

You will:

• Oversee issues management and change management processes, including preparing documentation and templates, communicating updates, and collaborating with relevant internal and external stakeholders.
• Manage contracts with subcontractors and program participants.
• Liaise with the Department, national peak bodies, software vendors and other organisations.
• Conduct program risk assessments and develop appropriate mitigation strategies.
• Conduct regular budget and program analysis and reporting.
• Maintain policies and procedures manual, user guides (both external and internal users), website content and FAQs.
• Assist with the escalation of calls and/or emails for complex queries or complaints and provide advice to other teams within the PPA.
• Review processes and identify opportunities for improvement.

On offer:

• Salary range $90-$100,000 aligned with skills and experience + 12% super.
• Full-time, 12-month fixed-term parental leave cover.
• Flexible working arrangements, with a mix of work from home (up to 4 days per week depending on your preference) and office based (Melbourne CBD) work.
• Provision of technical equipment.
• Ongoing training and support.
• A supportive and collaborative team environment.

About you

You’re a quick learner and committed to becoming a subject matter expert, while being flexible to undertake varied tasks in a fast-paced environment.

You have:

• 3+ years of experience in a project management role in the healthcare sector or similar industry.
• Excellent stakeholder management skills and ability to quickly build rapport and maintain positive working relationships.
• Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook).
• Excellent verbal and written communication skills and experience writing policies, procedures, reports and training materials.
• Strong data analysis and forecasting skills.
• An eye for detail and ability to manage competing priorities without compromising on quality.
• An ability to manage subcontracts and vendors.

To apply please upload your CV and a cover letter outlining how your skills and experience align with the requirements of the role.

Note: applications that do not include a tailored cover letter will not be considered.

Applications close 5pm Wednesday 25 November.

All questions can be directed to recruitment@aha.com.au

Due to the nature of the work, applicants must have Australian citizenship.

Additional information about the Pharmacy Programs Administrator (PPA) can be found at www.ppaonline.com.au

Further information about AHA is available at our website: www.aha.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.