Desktop Support - HBITS-08-15042

Job Title: ON-SITE - Desktop Support - HBITS-08-15042 

Interview Mode: IN-PERSON 

Location:  New York, NY 10004 

Duration: Long-term (30)  

Job Description:   

• 36 Months experience in the field of Desktop Support 

• 36 Months experience with technical approaches in design, build testing, and debugging problems. 

• 36 Months experience in mobile device management (MDM) solutions. 

• 36 Months experience with Active Directory group policy standards 

• 36 Months experience with Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc). 

• 36 Months of Windows 7 & 10 experience including 64 bit operating systems. 

• 36 Months of scripting language experience - Power Shell preferred 

• 36 Months of experience with client-based security management tools including anti-virus, PKI, HDD encryption, and general client based security hardening. 

• 36 Months of experience with Window image deployment using MDT. 

• 36 Months experience with advanced troubleshooting and support for VPN, 2 Factor Authentication, and network printing. 

• 36 Months active Directory management experience 

• 36 Months experience with cyber security best practices and compliance 

• 36 Months experience with Intel workstation hardware and operating systems 

• 36 Months of experience of analytical and problem-solving abilities dealing with hardware and software issues. 

• 36 Months of engineer experience: research, analysis, planning and implementation. 

• Certifications relevant to MS Windows 

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Agency: Department of Financial Services 

Detailed Job Description: The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. 

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