Salesforce Administrator

Job Title: Salesforce Administrator
Location: Remote
Duration: 10-Month Contract

Job Summary

We are seeking an experienced Salesforce Administrator to support a financial services client. The ideal candidate will have extensive Salesforce Administration experience, hands-on knowledge of the Life Insurance & Annuities industry, particularly Agency Operations, and excellent communication skills. Experience with Salesforce Financial Services Cloud (FSC) is highly preferred.

Required Qualifications

• 6+ years of hands-on experience as a Salesforce Administrator.
• Strong experience administering Salesforce Sales Cloud and/or Service Cloud.
• Proven experience in the Life Insurance & Annuities industry.
• In-depth understanding of Agency Operations processes and workflows.
• Experience managing users, profiles, roles, permission sets, reports, dashboards, flows, validation rules, and data management.
• Excellent communication, stakeholder management, and problem-solving skills.

Preferred Qualifications

• Experience with Salesforce Financial Services Cloud (FSC).
• Salesforce Administrator Certification.
• Experience supporting financial services organizations.

Key Responsibilities

• Administer and maintain the Salesforce platform.
• Configure and optimize Salesforce to meet business requirements.
• Create and maintain reports, dashboards, workflows, validation rules, and Flow automations.
• Manage user access, security, profiles, permission sets, and data quality.
• Collaborate with business stakeholders to gather requirements and implement solutions.
• Support production issues, troubleshoot system problems, and provide end-user assistance.
• Maintain system documentation and ensure adherence to Salesforce best practices.