Clerical Assistant

Salary : from 26,104.54Hours : 35 hours per week
Contract : Temp to Perm
Location : Glasgow
Your new company
Hays is delighted to be recruiting for a Clerical Assistant to join the Corporate Services team within an established Glasgow property organisation.This is a varied role within a busy professional environment, providing administration and customer service support across the organisation.
Your new role
Reporting to the Business Engagement Officer, you will support the day-to-day operation of Corporate Services, with responsibilities including:

• Providing general clerical and administrative support
• Welcoming visitors and liaising with clients, suppliers and colleagues
• Handling telephone and email enquiries
• Managing incoming and outgoing mail
• Creating and maintaining accurate filing systems
• Supporting office processes across IT, Health & Safety and employment
• Responding to customer queries, complaints and operational issues
• Using Microsoft Word and Excel for day-to-day administration

What you'll need to succeed
You'll be a confident and organised administrator with a strong customer service approach and the ability to work effectively in a busy office environment.
You'll ideally have:

• Previous clerical, administration or office support experience
• Good working knowledge of Microsoft Word and Excel
• Strong written and verbal communication skills
• Good organisation and workload prioritisation skills
• The ability to record and process information accurately
• Confidence dealing with customers and handling enquiries
• The ability to work independently and as part of a team
• A flexible and positive approach
• The ability to manage difficult conversations professionally

Previous experience within property, housing, facilities or a similar professional services environment would be advantageous, although it is not essential.
What you'll get in return

• Salary of 26,104.54 - 27,752.51 per annum
• 35-hour working week
• Opportunity to work within an established Glasgow property organisation
• Varied exposure across Corporate Services
• Opportunity to develop broader administration and customer service experience within the property sector
• Salary progression within the Grade 3 structure, subject to the employer's progression arrangements

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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