Service Technician II

Service Technician II | New Palestine, IN, United States | On-site

This employer is a leading systems integrator and alarm monitoring company, part of the largest protective services provider globally. They offer a comprehensive portfolio of security systems and services, dedicated to protecting clients' people, customers, and assets. They are seeking a technically skilled individual with a focus on electronic security solutions to join their service team.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize system availability.
• Perform routine configuration changes for user permissions and application settings.
• Document all system modifications using a digital change control system.
• Conduct pre-deployment testing for upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Familiarity with installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary, intrusion, and fire alarm systems.
• Proficiency in Microsoft Office and working knowledge of network communications and IP addressing.
• Excellent problem-solving, analytical, time management, and communication skills.
• A positive attitude and strong work ethic.

What's On Offer

• Highly competitive salary and exceptional growth opportunities.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• Company vehicle and cell phone.
• Generous 401K match and paid time off.
• Industry-leading training and certification programs.

Apply via Haystack today!