Manager, International Sales and Account Management

Sales Manager
R3 Heating & Air (A Division of R3 Roofing & Exteriors)
Schedule:
Full-Time | Monday–Friday | Field-Based
R3 Heating & Air is a fast-growing division of R3 Roofing & Exteriors, a family-owned company rooted in the values of Loyalty, Accountability, and Community. Our reputation for high-quality work and customer care spans roofing, exteriors, solar, and mechanical systems. We're hiring a motivated and experienced
Sales
Manager to drive HVAC sales and manage installation projects from start to finish. This role handles customer consultations, sales proposals, and project oversight—serving as the main point of contact from the first meeting through final system delivery. The ideal candidate combines technical HVAC knowledge with strong sales and customer service skills.

Lead Generation & Customer Engagement

Prospect new business through cold calling, networking, referrals, and inbound leads. Conduct site visits to assess HVAC needs, system requirements, and home conditions. Understand the customer's comfort goals and budget.
Create professional proposals and present at least three options that align with customer preferences. Use ServiceTitan to document all proposals and maintain your sales pipeline.

Sales Closing & Contracting

Negotiate terms and guide customers through contracts, financing, warranties, and membership programs. Strive to meet and exceed personal and team sales goals.
Coordinate with install teams, dispatch, and office staff to ensure a smooth handoff from sale to install. Maintain clear communication throughout the project. Assisting Service Manager and training technicians to upsell.

Product Knowledge & Learning

Stay current on all HVAC products, warranties, rebates, and codes. Attend training and manufacturer sessions to maintain knowledge and improve sales performance.

Customer Experience & Satisfaction

Maintain a clean vehicle, dress professionally, arrive on time, and follow up after installations to ensure 5-star customer service. Handle any post-install issues and earn referrals through service excellence.
Key Performance Indicators (KPIs):
Present 3+ options during every sales opportunity
Proven sales experience in HVAC or similar industry (preferred)
Strong technical understanding of HVAC systems
Excellent communication and customer service skills
Ability to manage multiple projects and stay organized
Familiarity with ServiceTitan or CRM systems is a plus
Health Insurance: