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Customer Technical Support Specialist

HarrisAL🇺🇸United StatesPosted 8 Sept 2026

Why This Role Stands Out

This role offers a fantastic opportunity to deepen your technical expertise and grow within a reputable technology company, directly impacting customer satisfaction. You'll thrive here if you're a proactive problem-solver who enjoys collaborative environments and is eager to take on diverse technical challenges. Apply now to join a dedicated team and advance your career!

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
AL, United States
Posted
13 hours ago

Job Description

  • Reports to the Director of Operations.
  • Fulfills tasks based on direct manager assignment
  • Deploys Company's Customer Support activities: Assists in the response to customer technical queries and service calls to the Customer Support.
  • Answers customer queries to support telephone out of office hours as and when required.
  • Plans, manages and performs version upgrades, on site and remotely.
  • Be available for On-call support on rotation, evening, weekends and holidays as necessary

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