CRM Platform Lead - Drive Dynamics 365 Innovation

Employers Mutual Management Pty LtdSydney, Sydney🇦🇺AustraliaPosted 24 Sept 2026

Quick Overview

Seniority

Mid Senior

Employment type

Full Time

Work mode

Hybrid

Location

Sydney, Sydney, Australia

CRM

Job Description

EML in Sydney is seeking a CRM Platform Lead to own the Dynamics 365 CRM and Dataverse roadmap, ensuring reliability and alignment with business priorities.

You will lead hands-on configuration, manage environments and releases, and collaborate with delivery teams to prioritise the CRM backlog. This role offers hybrid work options after probation and the chance to influence platform direction as we expand our AI-enabled solutions in workers' compensation.