SALES AGENT ONLINE RETAIL

Job Description
Job Description
Inside Sales Rep
We are seeking an Inside Sales Representative for our Orange, CA branch. At Berendsen, we provide the products and services to move the world! From hydraulic components, to electricification, to system-design, and service, Berendsen is one of North America's largest distributors of hydraulic, pneumatic, and electric motion-control products and services. We currently employ more than 400 employees across the United States and Canada – and we’re growing every day! We have the best fluid power distribution and motion-control team in North America.

Berendsen offers a variety of dynamic career paths in 38 locations throughout the US and Canada. We’re proud to support your personal growth and professional development goals throughout the life of your career – including our offer of an employment package that is simply outstanding. Berendsen associates enjoy excellent starting pay, comprehensive health benefits, work/life balance rewards, performance incentives, advancement opportunities, and much, much more.

Duties and Essential Job Functions

Your Activities Will Include:
Answer phone calls and emails from customers and outside sales to provide assistance with quotes, pricing, and expediting. Enter orders in a timely and efficient manner
Follow up on quotes and leads in a timely manner
Interact effectively with customers to develop a personal awareness of their needs
Work in a professional manner to resolve customer's problems and issues, using all the available resources at hand. Provide customers with accurate price, delivery, and technical information upon request.

Adhere to pricing policies as established by sales management; to include freight recovery, using sell matrices and contracts as applicable
Assist Central Purchasing to ensure customer orders are placed quickly and accurately
Proactively review open order book to ensuer timely delivery to customers and anticipate delivery disruption
Communicate regularly and timely with management and any other personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions, or other pertinent information
Inform all customers and prospects of the established terms and conditions of sale
Assure that all adjustments, product returns, credits and other pertinent dealings are performed accurately and timely with proper documentation
Processing credit requests, rebates, and maintaining office files
Maintaining inventory records and quality control practices
Required:
High School Diploma or Equivalent
Minimum of 10-year direct experience in Inside Sales or Customer Service in technical or industrial setting and products
Computer literate with good data entry skills and ability to learn new programs quickly and efficiently
Available to travel up to 3-weeks per year for training and/or sales meetings
Some accounting and supply chain familiarity is helpful
Past experience in fluid power is a definite plus
Why Berendsen?

Berendsen is a company full of employees with decades of loyal service. We believe there is no resource more valuable than our people. It is the talent, collective knowledge, training and experience of our employees that will enable us to move ahead.

In return for your hard work, we will provide

Comprehensive medical, vision and dental benefits with both PPO and High-Deductible plans that come with a Health Savings Account option and company matching contributions
Dependent care flexible spending account
Disability and life insurance
Matching 401k (50% up to 8%!)
Paid holiday, floating holiday, vacation and sick time off
National Employee Assistance Program
Supplemental critical illness, accidental and hospitalization plans keywords: technical sales, industrial sales, fluid power, hydraulic, customer service, inside sales, account rep, account manager