Membership Manager

Membership Manager | Bryn Athyn, PA, United States | Hybrid We're hiring on behalf of a leading fitness club known for its vibrant atmosphere and commitment to transforming lives through fitness. This organization fosters a culture driven by teamwork, passion, and a dedication to exceptional member experiences. The Role • Lead and manage a team of Membership Advisors, ensuring they are equipped to excel in sales and customer service. • Recruit, train, and develop staff to meet membership goals and uphold the company's mission. • Drive financial performance by monitoring KPIs and implementing strategies to achieve membership sales targets. • Oversee quality control for all member interactions, from initial tours to membership presentations. • Foster a positive and collaborative work environment that encourages continuous improvement. • Collaborate with management to strategize and achieve sales and operational objectives. What You'll Need • Proven experience in team and people management, preferably in a sales or fitness environment. • Strong understanding of sales processes, KPIs, and strategies to drive revenue. • Excellent coaching, training, and motivational skills. • Ability to create and maintain a positive and high-performing team culture. • Skills in performance management and staff development. • Effective communication and interpersonal abilities. What's On Offer • The opportunity to make a significant impact in a dynamic fitness industry. • A supportive team environment focused on success and growth. • A hybrid work arrangement offering flexibility. • Chance to contribute to a company culture that values teamwork and member satisfaction. Apply via Haystack today!