Account Executive

About Us

We are The Missing Link - one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we have helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.

We are THE MISSING LINK between where you are and where you want to be.

The Role

We are looking for an experienced Account Executive to join our sales team in Melbourne.

The ideal candidate will have a proven track record in the IT industry, building and developing client relationships, which will help them sell multiple vendor solutions, a range of Consulting Services, and Managed Service offerings.

Working within an energetic, highly motivated team, you will be provided ongoing support, training and development to be successful in the role, all within a flexible working environment.

As part of this role, you will:

• Manage client relationships (both existing and new) and bring in new business focusing on the mid-market segment (500-2500 seats).
• Develop and execute on strategic account and territory plans to meet quarterly and annual sales objectives.
• Work closely with marketing, pre-sales, technical staff and strategic vendors to create and manage a strong pipeline of new business for product, services and managed services.
• Communicate the value of The Missing Link solutions to C-level executives and other senior decision-makers.
• Identify business problems and align them to solutions in areas such as Cloud, Connectivity, Networking, Security, Datacentre, Productivity and Backup & Recovery.
• Understand customer pain points and have an honest and transparent approach.
• Be self-motivated, passionate and responsive.

• Minimum of 5+ years experience as a sales professional in information technology.
• Demonstrated experience selling large complex IT solutions at a mid-market level.
• Well developed business acumen with creative sales and negotiation skills to handle complex scenarios at all levels.
• Passion for building long-term customer relationships, and a focus on excellent customer service.

The successful candidate will have the following qualities:

• Self-motivation
• Excellent Interpersonal skills
• Excellent communication skills
• High degree of professionalism
• Strategic Thinking
• Planning/Organising Skills

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Competitive base salary with an uncapped commission structure
• Opportunity to sell high-demand, high-impact cybersecurity solutions
• Supportive, collaborative team environment with strong technical backing
• Ongoing training and professional development in a rapidly growing industry
• Clear career progression in a business that values performance and initiative