Why This Role Stands Out
This hybrid role offers you the chance to significantly impact critical services by owning fault restoration and incident management, fostering valuable collaboration across diverse teams and stakeholders. You'll thrive here if you're a proactive engineer eager to deepen your expertise in sensitive network operations and contribute to continuous service improvement within a reputable organization. Don't miss this exciting opportunity to grow your career and make a real difference.
Quick Overview
Job Description
Optus is seeking a Senior Network Engineer - Sensitive Customer to provide Level 1 operational coverage and incident management. You'll own fault restoration and tickets end-to-end, ensuring customer service levels are met.
You'll collaborate with internal teams, field services, regulatory bodies, and third parties, coordinating stakeholders to continuously improve service outcomes and meet KPI targets.
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