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Study Facilitation Support Executive

TATA Consultancy Services LimitedCupertino, CA🇺🇸United StatesPosted Sep 28, 2026

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Cupertino, CA, United States
Posted
3 weeks ago
ComplianceScheduling

Job Description

Study Facilitation Support Executive
•       Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol
•       Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary
•       Provide a positive, high-energy experience for all participants
•       Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues
•       Gather quantitative data from study devices and equipment, validating the fidelity of captured data
•       Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise
•       Communicate day-to-day results, statuses and issues pertaining to User Study & Data Collections Projects
•       Prepare, troubleshoot, and maintain study device/equipment for data collection efforts
•       Set up and break down study session areas daily
•       Oversee study environment setup and communicate maintenance needs accordingly
•       Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics
•       Manage user study participant correspondence, recruitment, and scheduling
•       Discuss data collection plans, issues and next steps with data consumers
•       Proactively work with data consumers to streamline and improve data collection processes
•       Assist with basic data processing and visualizations
•       Distribute surveys, review, and collect survey responses and other feedback
•       Support additional user study data collection efforts
•       Flexibility to run study sessions between 7:30am - 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program
•       Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days
Education & Experience
•        BS in Computer Science or Human-Computer Interaction (or related major) with 2+ years of experience required .

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