Study Facilitation Support Executive

•       Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol

•       Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary

•       Provide a positive, high-energy experience for all participants

•       Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues

•       Gather quantitative data from study devices and equipment, validating the fidelity of captured data

•       Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise

•       Communicate day-to-day results, statuses and issues pertaining to User Study & Data Collections Projects

•       Prepare, troubleshoot, and maintain study device/equipment for data collection efforts

•       Set up and break down study session areas daily

•       Oversee study environment setup and communicate maintenance needs accordingly

•       Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics

•       Manage user study participant correspondence, recruitment, and scheduling

•       Discuss data collection plans, issues and next steps with data consumers

•       Proactively work with data consumers to streamline and improve data collection processes

•       Assist with basic data processing and visualizations

•       Distribute surveys, review, and collect survey responses and other feedback

•       Support additional user study data collection efforts

•       Flexibility to run study sessions between 7:30am - 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program

•       Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days

Education & Experience

•        BS in Computer Science or Human-Computer Interaction (or related major) with 2+ years of experience required .