Quick Overview
Job Description
Location: Preferred either Boston (in office, 3 days/ week) or Chicago (remote)
???? Join a high-growth, mission-driven tech company that’s transforming the future of work
???? Reports to: VP of Sales and Solutions Consulting
???? About Blink
We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands.
With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino’s, JD Sports and McDonald’s. As we scale, we’re looking for a Strategic Account Manager to join our team and ensure our top-tier clients realize maximum value from our solutions.
✨ The Role
As a Strategic Account Manager, you will serve as the primary point of contact for our most valuable enterprise customers. You will act as a consultative partner, helping clients align our technology with their HR strategies to achieve measurable business outcomes.
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Account Strategy & Growth
Create and execute account plans that drive adoption, retention, and expansion.
Leverage existing relationships with Workday, ServiceNow, and other key technology partners to uncover opportunities for impactful integration use cases.
Partner with Sales, Product, and Customer Success teams to deliver tailored solutions and address client needs.
Performance Tracking
: Monitor client health and usage data to proactively identify risk and opportunity areas.
8+ years of experience in account management, customer success, or strategic consulting, preferably in a B2B SaaS environment.
~ Proven track record of managing enterprise clients and growing account revenue.
~ Exceptional communication, presentation, and relationship-building skills.
~ Strategic mindset with the ability to analyze data and translate insights into actionable recommendations.
~ Comfortable navigating complex organizations and managing multiple stakeholders.
Generous equity allocations with significant upside potential.
~20 day's leave + public holidays.
~401(k) A generous plan to help you save for a bright future.
~ Private health insurance- we'll pay for your medical, dental, and vision coverage.
~ Social events (lunches, breakfasts, nights out).
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