Business Systems Analyst

Position: Business Systems Analyst (Consultant)

Duration: July 22, 2026 July 21, 2027 (12 Months)

Work Location: 2 Broadway

Work Model: Hybrid (3 days onsite per week)

Position Summary

The Business Systems Analyst (Consultant) will support enterprise technology initiatives by serving as the bridge between business stakeholders, product teams, and technical teams. The role focuses on business process analysis, requirements gathering, Agile delivery, system integrations, testing, and deployment support for complex Legal, Safety, and Risk Management platforms.

The ideal candidate possesses strong business analysis experience, technical knowledge, and the ability to coordinate multiple cross-functional teams while ensuring successful delivery of enterprise solutions.

Key Responsibilities

• Partner with business stakeholders, Product Teams, IT, vendors, and implementation partners to deliver enterprise technology solutions.
• Conduct discovery sessions, stakeholder interviews, workshops, and requirement gathering.
• Analyze current business processes and design future-state workflows.
• Perform gap analysis, process optimization, and workflow documentation.
• Create and maintain:
• Business Requirements Documents (BRD)
• Functional Requirements Documents (FRD)
• User Stories
• Acceptance Criteria
• Process Flows
• Data Mapping Documents
• Integration Specifications
• Manage and prioritize product backlogs using JIRA and Azure DevOps.
• Support Agile ceremonies including:
• Sprint Planning
• Backlog Grooming
• Daily Collaboration
• Sprint Reviews
• Retrospectives
• Work closely with development teams throughout the SDLC.
• Analyze enterprise integrations involving:
• REST APIs
• SOAP Web Services
• SFTP
• Middleware
• Batch Interfaces
• Support application architecture, integrations, security models, and technical solution alignment.
• Create solution documentation using Visio, Miro, and Lucidchart.
• Coordinate SIT and UAT testing activities.
• Develop test cases and support defect resolution.
• Perform SQL queries, data validation, root cause analysis, and troubleshooting.
• Coordinate vendor deliverables and implementation activities.
• Prepare executive reports, meeting notes, status reports, and decision logs.
• Track risks, dependencies, blockers, and improvement opportunities.

Required Skills & Experience

Business Analysis

• Business Analysis
• Technical Business Analysis
• Product Analysis
• Product Delivery
• Requirements Gathering
• Stakeholder Management
• Business Process Analysis
• Gap Analysis
• Process Modeling
• Workflow Documentation

Documentation

• BRD
• FRD
• User Stories
• Acceptance Criteria
• Data Mapping
• Integration Requirements
• Current/Future State Process Flows

Agile & SDLC

• SDLC
• Agile Methodology
• Scrum
• Backlog Management
• Sprint Planning
• Release Planning

Tools

• JIRA
• Azure DevOps Boards
• Confluence
• Visio
• Miro
• Lucidchart

Integration Technologies

• REST APIs
• SOAP Web Services
• SFTP
• Middleware Integrations
• Batch Processing

Database & Data Analysis

• SQL
• Oracle Database
• Data Validation
• ETL Concepts
• Data Migration

Security

• Microsoft Entra ID (Azure AD)
• SAML SSO
• Identity & Access Management (IAM)
• Role-Based Access Control (RBAC)

Preferred Skills

Microsoft Technologies

• Power Platform
• Power Apps
• SharePoint
• .NET
• C#
• Azure Services

Enterprise Content Management

• OpenText eDOCS
• DocuWare
• Automated Document Ingestion
• Document Indexing

Enterprise Applications

• Risk Management Systems
• Claims Management
• Legal Systems
• Compliance Systems
• Safety Systems
• Origami Risk
• TPA Integrations
• Workers' Compensation
• Salesforce
• ServiceNow

Reporting & Analytics

• Power BI
• Tableau

Legacy Systems

• COBOL
• Mainframe Modernization

DevOps

• Git
• Jenkins
• Azure DevOps Pipelines
• CI/CD Concepts