Quick Overview
Job Description
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. We're a technology-driven company revolutionizing ecommerce fulfillment, with 2,300+ team members across four countries. We're looking for an ambitious Director, Performance Marketing, to lead our digital growth engine.
You'll drive ShipMonk's digital media strategy end-to-end — across paid media, SEO/GEO, and conversion rate optimization — in service of brand awareness, customer acquisition, and retention. Own the performance marketing strategy. Plan and execute across SEM, SEO, paid social, display, TV, and audio. Build full-funnel acquisition campaigns. Establish evergreen programs while constantly testing new audiences, creative, CTAs, channels, and formats. Drive retention and lifecycle marketing.
Track performance in Google Analytics and GTM, build integrated multi-touch attribution reporting, and translate campaign metrics into insights our business can act on. Manage the budget. Allocate spend for maximum return against revenue targets, and forecast with confidence. Define and maintain persona and segment definitions, using paid media insights to sharpen targeting across the marketing team. Partner across the business.
Align with Product Marketing, Content, Creative, Brand Marketing,
Sales, and our customer organization to drive growth together.
10+ years in performance marketing with a proven record of driving growth and ROI across B2C and B2B, including budgets of $1M+.
~ You synthesize data into action with expertise in Google Ads, Google Analytics, Google Tag Manager, and CRM platforms like Salesforce or HubSpot.
Excel/Google Sheets expert.
~ A/B testing and platforms like Optimizely or VWO.
~ Brand media buying experience, including video and audio, strongly preferred.
~ Bachelor's degree required
(Business, Marketing, Finance, or related); MBA a plus. Flex Time Off
. 9 Paid Holidays
(US)
~Comprehensive health, vision, and dental options
~ We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
~ Global Fulfillment Network:
Our 12+ owned and operated fulfillment centers span the US, Canada, the U.We never outsource, ensuring quality and consistency.
●
Proprietary Technology:
We've eliminated the need for tribal knowledge with our AI-powered platform.
Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
●
We believe in honest, long-term partnerships. Committed to the Future:
We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. We handle the logistics so our merchants can focus on what they do best—growing their business.
We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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