Assistant Sales & Clinic Manager

Job Description
Job Description
Lead People. Drive Sales. Deliver Exceptional Guest Experiences. Massage Envy is looking for a motivated, business-minded leader who thrives in a fast-paced, performance-driven environment. This role is ideal for someone who enjoys coaching teams, driving sales results, and leading daily operations while creating an exceptional guest experience. As an Assistant Sales & Clinic Manager, you’ll work alongside the Clinic Manager to lead the front desk sales team, drive membership growth, support operational excellence, and build a positive, high-performing culture.

This is not a behind-the-scenes management role—you’ll lead by example on the floor, actively selling memberships, coaching associates in real time, and helping the team succeed every day. We’re looking for someone who is equally passionate about people, performance, and business results.

What You’ll Do
Lead & Develop the Team
Coach, motivate, and hold associates accountable to sales and service expectations
Lead by example through active selling and guest engagement
Run daily huddles focused on goals, motivation, and performance
Provide real-time coaching, feedback, and recognition throughout shifts
Help create a positive, energetic, and winning team culture
Drive Sales & Membership Growth
Personally maintain strong membership sales performance and closing rates
Support associates in using our sales framework to build guest relationships and close sales
Drive membership conversions, upgrades, enhancements, and pre-booking
Reduce membership cancellations through effective retention and “save” conversations
Monitor performance metrics and identify opportunities for growth and improvement
Support Daily Operations
Partner with the Clinic Manager to oversee daily business operations
Manage schedules, staffing flow, and shift execution
Ensure a clean, organized, and welcoming clinic environment
Maintain strong operational standards and guest satisfaction
Step in wherever needed to support the team and business
What Makes You a Great Fit
Leadership or supervisory experience in sales, retail, hospitality, fitness, or customer service
Proven ability to motivate teams and drive results
Strong sales mindset with confidence in coaching others to sell
Excellent communication, accountability, and problem-solving skills
Ability to multitask and lead effectively in a fast-paced environment
Positive, professional, and team-oriented attitude
Comfortable having performance-based conversations and holding team members accountable
Success in This Role Looks Like
Consistently achieving and exceeding membership sales goals
Building a highly engaged, motivated, and accountable team
Improving guest retention and reducing membership attrition
Creating a positive culture focused on service, sales, and teamwork
Supporting smooth daily operations while delivering exceptional guest experiences
Why Join Massage Envy?

Growth opportunities into Clinic Manager and higher leadership roles
Competitive pay plus performance incentives
Ongoing leadership development and sales coaching
Be part of a business that positively impacts guests’ health and wellness
Work with a supportive team that values gratitude, empathy, consistency, optimism, and excellence
If you’re a hands-on leader who loves developing people, driving sales, and creating a high-performing team culture, we’d love to meet you. Apply today and grow your leadership career with Massage Envy.

Benefits

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance