IT Director

Description
We are looking for an experienced IT Director to lead technology strategy and operations for the organization in San Antonio, Texas. This role serves as a key partner to leadership, aligning technology priorities with business goals while fostering reliable, secure, and efficient systems across the enterprise. The ideal candidate brings a balanced approach to strategic planning, operational oversight, and stakeholder collaboration, with the ability to guide modernization efforts in a practical and business-focused way.

Responsibilities

Collaborate with executives and department leaders to assess operational needs and shape technology solutions that support organizational goals. Provide overall direction for IT priorities, serving as the primary advisor on technology decisions, planning, and investment alignment. Oversee core infrastructure, cybersecurity controls, identity and access practices, backup readiness, and business continuity measures to reduce risk and maintain stability.

Manage relationships with external service providers and technology vendors, setting expectations, reviewing performance, and ensuring delivery meets agreed service standards. Guide the administration and improvement of enterprise applications, integrated systems, data flows, and workflow platforms to support effective business operations. Lead technology initiatives such as system upgrades, implementations, migrations, and process improvement efforts from planning through execution.

Establish and maintain IT policies, standards, documentation, and operating procedures that improve consistency, governance, and compliance. Support budgeting and long-range technology planning by evaluating priorities, recommending investments, and aligning resources with high-impact needs. Promote organization-wide adoption of tools and processes by building strong cross-functional relationships and encouraging a service-oriented, solutions-focused technology environment. Requirements
Bachelor's degree or an equivalent combination of education and relevant experience is preferred.

At least 7 years of progressive experience leading IT, business technology, systems, or technology operations functions. Demonstrated success creating technology strategy and converting business objectives into practical roadmaps and execution plans. Experience managing managed service providers, technology vendors, contracts, service expectations, and performance outcomes. Working knowledge of infrastructure, cybersecurity, cloud environments, identity and access management, data integrations, and business applications.

Strong communication skills with the ability to explain technical concepts clearly to executives, staff, and external partners. Proficiency with technologies such as Active Directory, backup solutions, Cisco technologies, hardware environments, configuration management, CRM platforms, and ERP systems. Ability to work effectively in a lean, evolving environment with a collaborative, accountable, and continuous-improvement mindset. Technology Doesn't Change the World, People Do.

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