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ServiceNow Technical Specialist

Atash Enterprises, LLCRaleigh, NC🇺🇸United StatesPosted 5 Aug 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

ServiceNow Technical Specialist for HRSD/WSD, ITOM, ITSM, and SPM
Candidates must reside in NC, preferably within commuting distance to Raleigh.

We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance

Key Responsibilities:

Design and Development: Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.

Configuration: Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.

Integration: Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.

Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.

Documentation: Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.

Collaboration: Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.

Best Practices: Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.

Upgrades and Maintenance: Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.

Skills Table:

Proven ServiceNow experience
Required
3
Years

Web applications, networks, protocols and email (SMTP, POP3)
Required
3
Years

Basic understanding of ITIL v3 methodologies
Required
3
Years

Understanding of enterprise IT architecture
Required
3
Years

Working knowledge of relational databases
Required
3
Years

Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Required
3
Years

Impeccable time-management and record keeping
Required
5
Years

The ability to take complex end-user requirements to code
Required
5
Years

A positive can-do attitude & willingness to learn
Required
5
Years

A strong personal commitment to quality service
Required
5
Years

The ability to work independently and with a team
Required
3
Years

LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
Required
3
Years

Excellent communication
Required
5
Years

Skills

Active Directory
CSS
HTML
HTTP
Java
LDAP
ServiceNow

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