Quick Overview
Job Description
Pack Auto Group believes our success is attributed to our employees. Since 1980, we have continued to grow our business and culture while holding true to our core values of fun, integrity, caring, self-discipline, and continuous improvement. We are passionate about harnessing a culture where our employees LOVE their jobs and customers LOVE our employees. We are focused on using technology to create a best-in-class experience for our customers.
Dominating our share of the market in the sales and servicing of Pack Auto Group products in the DFW market while maintaining a top ranking in customer service, employee satisfaction and owner loyalty. Medical Insurance
~ Dental Insurance
~ Long- and Short-Term Disability Insurance
~Life insurance
~ Paid vacation for full time employees
~ Employee discount on cars, parts, and service
~ Saturday lunches are provided.
~ Bilingual English/Spanish
Provide exceptional service throughout the customer's experience.
Communicate effectively both in-person, over the phone and via email to discover the customer's needs. Serve as an advocate for Pack Auto Group by sharing what makes us the smart choice. Facilitating steps of the sales process, such as interviews, vehicle selection, test drives and financing. Seek out opportunities to follow-up with customers. Building and maintaining strong relationships and demonstrating teamwork. Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. Previous sales and/or customer service experience is a huge plus. Enthusiastic with high energy throughout the sales workday
Have quality customer service skills. Valid driver's license and clean driving record that is acceptable to our policies. Nothing in this position description changes the at-will employment relationship existing between Pack Auto Group and its employees.
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