Senior Customer Service Advisor - Beeston

Senior Customer Service Advisor - Beeston, NG9 1LA

Senior Customer Service Advisor known internally as a "Senior Property Services Advisor"Contract Type: Permanent based on a 37.5hr week - Monday to FridaySalary Range: 29,025 - 30,553 - Dependent upon experienceLocation: Beeston, NG9 1LA - Free parking *subject to availability. The office location is a 10 min walk from Beeston Train StationInterview Diary Date: 2 & 6 November 26 - Start Date 07 December 26Join Our Team and Shape Your Future!Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team.Why Work With Us?Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities.Career Progression: We are committed to helping you grow through ongoing training, and mentorship.Competitive Benefits: Enjoy a comprehensive benefits package, generous holiday allowance, and health & wellbeing support.Meaningful Impact: Your contributions will make a real difference to our customers and our community.You'll receive full, comprehensive training to set you up for success.About the RoleIn this role, you'll support customers with property repair queries across various channels, resolving issues efficiently with professionalism and technical expertise. The work is varied and fast-paced, making adaptability essential in the property repairs and maintenance environment.Coverage across core business hours is essential for this role and youll need to be available to work between 8am and 6pm, Monday to Friday, on a rotating shift basis based within the main office in Beeston. Once you're fully trained, you'll have the flexibility to work remotely when based on a 10am6pm shift.Who Were Looking ForMotivated self-starters with a passion for learning and a can-do attitudeTeam players who thrive in a supportive, fast-paced environmentExcellent communicators with an innovative approach to problem solvingPrevious experience is valued but not essential were looking for the right mindset and enthusiasm!Ready to Apply?If youre ready to take the next step in your career, wed love to hear from you! Please complete our application form, attach your CV and a brief cover letter explaining why youd be a great fit for our team. We look foward to hearing from you.