Dynamics Functional Analyst Lead Malvern - PA - Pennsylvania

REQUIREMENT_CITY - Malvern, PA

REQUIREMENT_ID-10974752

Role Name - Dynamics Functional Analyst Lead

ROLE_DESCRIPTION -

Relevant Experience (Yrs) BA with 8+ years of career reflecting strong qualifications in Consulting and Enterprise CRM Functional Modules

TechnicalFunctional Skills Excellent Communication &presentation skills

Experience of end-to-end digital transformation initiatives, application developments and support

Worked on large CRM transformation from discovery to design to go-live.

Worked closely with customer teams on qualifying requirements, working with Dev teams on sprint completions and ensuring QA

Deep eateries in Dynamics CRM functional area on SalesServices domains.

Knowledge and Skills in the D365 Customer Insights services.

Worked on detailed gap analysis and requirement and worked in Microsoft Dynamics CRM Online. Involved in various project activities like

o Discovery, process mapping and CRPdesignDemo lead workshops with business stakeholders

o Requirement Gathering

o Gap Fit Analysis

Should have a good understanding of Core CRM Processes, Copilot capabilities in M365D365

D365 CRM security model, product roadmap & certification (preferable)

Roles & Responsibilities Lead Business Analyst for CRM Transformation

Create functional specifications by interacting with client stakeholders

Able to work in agile delivery model

Conduct CRM approach workshops to the stakeholders

Skills: Digital : Microsoft Dynamics 365 CRM Technical

Experience Required: 6-8