Senior Project Manager

Senior Project Manager |Full-service digital experience agency | London (Hybrid) | Up to £65k

About the Role

We're recruiting on behalf of our client, a well-established digital experience agency that's the experience arm of a major integrated communications group. They invent, make, and iterate digital products and services for clients across the full digital ecosystem. The team is 70 strong, full-service, with specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data, Strategy and Ops — all dedicated to creating customer experiences worth talking about.

The Role

The Project Management team is 20 strong and integral to delivering great work across the agency. Our client is looking for a Senior Project Manager who thrives on learning, developing, and inputting into projects and teams — not just managing them.

You'll bring your experience across different project types, from campaign activations to long-term product and services development, adapting your approach to suit the context. Ideally, you'll have strong end-to-end experience running digital strategy, web design, and web build projects — this role is focused on leading Product and Services work specifically.

You'll work closely with Project Directors and the Digital leadership team to help the wider team follow best practice and deliver world-class work.

What You'll Do

• Own the successful delivery of high-profile digital projects from conception through to delivery, on time
• Develop work plans, timelines, and budget estimates
• Facilitate technical, design, creative, and strategic team members to execute against client specifications
• Write and maintain project documentation (SOWs, project plans, risk registers, burn reports)
• Manage a wide range of internal and external stakeholders
• Report regularly to clients and internally on project status
• Ensure projects meet or exceed budgeted financial objectives (revenue and margin)
• Identify project risks and drive mitigation
• Work with the Ops team to assign and direct resources

What They're Looking For

• 4+ years' experience in the digital industry
• Proven experience scoping, briefing, documenting, managing timelines, mitigating risk, and delivering large projects
• End-to-end experience with digital strategy, web design, and web build projects
• Experience delivering digital communications assets (DOOH, Social, Display) for integrated campaigns
• Experience managing high-volume, consumer-facing websites/platforms (e.g. e-commerce, rewards, transactional systems)
• Comfortable working across Strategy, Data, UX, Design, and Technical teams
• Experience with Agile/iterative processes while hitting fixed goals and deadlines
• Scrum Master or PMP certification a plus

You're commercially sharp, diplomatic, an excellent communicator, and calm under pressure. You understand the big picture but live in the detail — equally comfortable with conceptual thinking and pragmatic execution.

What's On Offer

Contractual benefits: Life Assurance, Private Medical Healthcare, Income Protection, Pension, 25 days holiday, work mobile, enhanced maternity/paternity (after qualifying period)

Non-contractual benefits: Half-day before bank holidays, Employee Assistance Programme, Gourmet Society & Tastecards, health screening, holiday purchase scheme, RAC breakdown cover, free annual eye test, "Curious sessions," Give As You Earn, Cycle to Work scheme, season ticket loan

Our client works hard to keep their teams motivated with continuous training and development, varied workloads, and a hybrid working model that flexes to suit people's circumstances.

Start Date

ASAP / notice period considered