Retail Personal Banker

TrustBank, a distinguished leader in personal, business banking, and financial planning, is looking for a dynamic Universal Banker to join our innovative team. The Universal Banker will act as a financial liaison, providing comprehensive financial services to clients while promoting TrustBank's mission of building lasting client relationships. You'll have the opportunity to grow professionally in a supportive environment that values your contributions and prioritizes client connections.

Responsibilities

• Deliver exceptional customer service by handling client financial transactions accurately and efficiently.
• Open new accounts and help customers with account queries, loan applications, and other banking services.
• Educate clients on banking products and services that meet their needs to improve their financial well-being.
• Build and deepen relationships with clients through proactive, compassionate, and personalized communication.
• Collaborate with team members across different departments to ensure a seamless customer experience.
• Maintain compliance with all financial policies and regulations.

Required Skills

• Strong understanding of financial services and products
• Excellent communication and interpersonal skills
• Ability to handle transactions accurately and responsibly
• Proficiency in financial software and CRM systems
• Highly skilled in customer relationship management and sales