Account Coordinator (Bilingual in Korean)

[Job Description]

The duties and responsibilities of this position include, but are not limited to:

-Prepare, file, and retrieve sales-related documents such as invoices and PO Status

-Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications

-Provides customer service and order gathering and management for assigned key and target accounts and general support

-Partner with account management teams for administrative support

-Works with the account management team and support departments to assist in the creation of reports and sales analysis

-Responsible for customer account information staying updated

-Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process

-Handle internal systems to process, invoice, and manage customer accounts

-Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ)

-Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system

[Qualifications]

The following skills and qualifications are required for this position:

-Strong communication skills with a problem-solving attitude

-Excellent computer skills ( MS office in particular)

-Organizational and time-management skills

-Hands-on experience with CRM software

-Highly motivated, self-directed, and customer service oriented

-Demonstrate strong attention to detail and a sense of urgency

-Ability to learn and perform multiple tasks in a fast-paced environment

-Ability to work independently as well as in a team environment

-Insurance: Medical insurance/ dental/ vision/ life insurance/ disability insurance, etc.

-Paid vacation days

-401K(Up to 4% Match