Mainframe Production Support Engineer

We are looking for an experienced Mainframe Production Support Engineer with 8+ years of IT experience and strong hands-on expertise in mainframe production support, batch monitoring, database record verification, and terminal operations.

Key Responsibilities

• Monitor and support mainframe batch jobs to ensure successful execution.

• Perform regular batch monitoring, job status checks, and troubleshooting.

• Conduct database record checks and validate data accuracy.

• Perform terminal checks and operational support using IBM 3270 terminals.

• Monitor daily mainframe production activities and identify job failures.

• Troubleshoot batch processing issues and escalate critical incidents when necessary.

• Support production operations and ensure timely resolution of issues.

• Maintain operational documentation and provide regular status updates.

Required Skills

• 8+ years of overall IT experience.

• Strong experience in mainframe production support.

• Hands-on experience with batch job monitoring and troubleshooting.

• Experience performing database record checks.

• Working knowledge of IBM 3270 terminal operations.

• Experience with terminal checks and batch job execution.

• Strong analytical, troubleshooting, and communication skills.

• Ability to work independently in a remote support environment