Jr. Test Engineer

Location: Jr. Test Engineer
Location: Austin, TX 78701 (Downtown Austin) (Onsite)

Roles & Responsibilities:

Role Overview:

This is a software triage role driven by manual testing. Testing will be conducted on client products, including smart glasses and V headsets, as well as standard mobile devices.

Client employees participate in dogfooding (internal testing) of their products. This testing identifies potential software bugs, which then logged as tickets. Our team reviews each ticket, attempts to reproduce the core issue, and writes up the findings.

Expectations:

Meet client quality standards and SLA deadlines
Personal daily ticket quota
Personal ticket processing time target
Personal quality target
Personal productivity target

Responsibilities:

Understand and utilize complex documentation
Navigate the client ticketing system
Review reported bugs