Associate Physician Account Representative

Job Description

Assists in several tasks related to patient accounts for hospital and clinical facilities. Daily duties include processing claims, addressing patient billing inquiries, collecting payments, assisting in helping resolve payer enrollment related denials and other problems, attending to inquiries regarding an account.

Job Responsibility

• Assists in processing and managing patient claims.
• Assists in collecting payments from third party insurance carriers and patients.
• Assists in resolving any issues relating to the physician account.
• Assists in answering any questions physicians may have about their account.
• Assists physicians with terms for repayment structures.
• Assists in negotiations of any overdue balance to recover payment from physicians.
• Assist in generating bills for patients including payment plan options.
• Explains insurance benefits to patients.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 0-1 years of relevant experience, required.

Preferred Skills/Experience:

•    Knowledge of physician and hospital billing, ability to read and understand explanation of benefits, required.
•    Data entry skills (40-45 wpm).
•    Ability to communicate effectively to enhance overall patient experience.
•    Ability to work in various applications and understand workflows.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).