Senior Vice President, Northern California Programs

Covenant House California is a nonprofit organization serving young people ages 18–24 who are overcoming homelessness and human trafficking by providing sanctuary and comprehensive supportive services. CHC is deeply committed to meeting young people where they are and walking alongside them toward stability, healing, and independence.

California is home to nearly one-third of all young people experiencing homelessness in the United States, with an estimated 12,000 youth unhoused on any given night. CHC is well-positioned to help address this crisis through a bold vision and holistic approach that centers the dignity, strengths, and potential of young people. By serving a diverse population and influencing systems and policy at the statewide level, CHC delivers high-quality, youth-centered services while continuing to expand its reach and impact across California.

CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, gender expression, or other protected class. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are.

Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package.

POSITION SUMMARY:

Reporting to the Chief Program Officer, the Senior Vice President, Northern California will provide visible, mission-driven leadership across a dynamic region that includes Oakland, Hayward, and Santa Clara. The SVP will oversee a complex portfolio of programs, people, facilities, and community partnerships, ensuring Covenant House California’s commitment to serving young people experiencing homelessness is reflected throughout the region. Following a period of leadership transition, this leader will have the opportunity to strengthen culture, build trust, and provide stability while helping shape the next chapter of impact across Northern California. Grounded in equity, inclusion, and anti-oppressive practices, the successful candidate will bring the humility, adaptability, and cultural awareness needed to lead effectively across diverse communities and programs.

Covenant House California seeks a collaborative and compassionate leader who can inspire confidence, serve as a trusted thought partner, and foster an environment where staff feel supported, valued, and empowered. The ideal candidate will bring experience leading complex, mission-driven organizations, building high-performing teams, and overseeing multi-site operations while navigating workforce and youth-related challenges. They will possess the emotional intelligence to balance accountability with empathy, address challenges directly, and unite diverse teams around a shared vision. Operating at both the strategic and community levels, the Senior Vice President will support leaders, strengthen partnerships, cultivate supporters, and represent Covenant House with donors, public officials, and community partners. This is an opportunity for a servant leader, strategic thinker, and skilled communicator to make a lasting difference in the lives of vulnerable youth while ensuring every young person who enters Covenant House is met with dignity, opportunity, and hope.

ESSENTIAL FUNCTIONS:

Leadership and Management

· Serve as an active member of the CPO’s management team.

· Serve as an active member of the CEO’s Executive Leadership Team

· Oversee the management of all programmatic and operational (including facilities) activities of the three Covenant House California Bay Area sites.

· Develop and execute a management and leadership strategy to ensure the day-to-day supervision and development of direct reports and their staff.

· Serve as the Youth Protection & Safety Officer to ensure safety policies, procedures, and protocols are followed with fidelity.

· Collaborate with People & Culture Team and senior leadership to Foster a culture of results, collaboration, responsibility, and accountability while inspiring and motivating staff.

Community Relationships and Partnership Development

· Serve as a compelling spokesperson for Covenant House California’s vision, strategy and programs among staff, volunteers, donors, key stakeholders, and the community at large.

· In conjunction with the agency’s fund development team, deepen and expand relationships with diverse funding partners, government agencies, public partners, and community groups.

· Participate in Covenant House California’s advocacy efforts at the local, state, and national levels.

Program Development, Optimization, and Delivery

· Oversee site supervision and direction of all Bay Area administrative and program areas ensuring excellence in service delivery.

· Lead new residential and non-residential program and service development including the Covenant House International Model of Care approach to serving youth experiencing homelessness.

· Collaborate with designated site directors and their management teams to ensure consistent quality support and coverage for 24/7 residential programs.

· Project management in regard to opening new sites and site expansion projects already in process.

· Work collaboratively with QA team and program leadership to develop, monitor, and comply with data integrity plans while ensuring objectives and metrics meet CHI and funder (local and state) benchmarks.

Fiscal Management

· Collaborate with CEO, CPO, and CFAO to develop, manage, and monitor Northern California operational budget.

· Strategically link revenues and resource allocation to meet program and budget expectations.

· Present financial progress reports to CPO as well as support the empowerment of direct reports to understand, work within, and inform the development of program budgets annually.

Strategic Planning

· Collaborate with CPO to Lead and develop CHC Northern CA program and direct service strategic priorities and budget process annually.

· Supervise implementation of the plan, goals, and objectives.

· Integrate and evaluate program and demographic data sets in collaboration with the QA team.

· Ensure compliance with quality assurance requirements.

· Use program outcome data to ensure ongoing program improvement.

JOB REQUIREMENTS

EDUCATION AND EXPERIENCE:

· Bachelor’s degree is required, Master’s degree preferred

· 7+ years of experience in human services, with increasing responsibility, and with extensive experience serving youth.

· 5+ years of management experience with oversight of multiple geographically dispersed and/or differing programs.

· Experience in a senior management role, with staff and budget responsibility and including staff management and $5M+ budgetary accountability.

· Proven ability to drive organizational change and improve quality of care.

· Experience empowering employees and retaining and developing staff.

SKILLS, KNOWLEDGE & CERTIFICATIONS:

·  Outstanding oral and written communication skills to a variety of audiences.

· Ability to meet deadlines and balance multiple programs

· Ability to plan and execute on specific metrics to achieve goals

· Financial management and analytical skills.

· Visionary, creative, and entrepreneurial abilities.

· Relational approach that supports the front-line work happening at various sites, prepared to step into crisis situations and work/supervise staff members with lived experiences.

WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General business/office/shelter environment. Must be able to lift up to 40 lbs. On occasion navigate steps/stairs, bend, sit, and stand for prolonged periods of time. As the shelter is a 24/7 operation, some non-traditional hours on weekends and evenings to attend and/or facilitate activities such as meetings and trainings may be required as a condition of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The employee may work occasionally in outside weather conditions. The noise level is usually moderate, but can be loud at times.

TRANSPORTATION / DRIVING REQUIREMENTS: Employees in this position must possess and maintain a valid California Driver’s License and an acceptable driving record. Driving is an essential function of this role and includes transporting clients using company vehicles, which may include 8 –12 passenger vans. As a condition of employment, employees assigned driving responsibilities must provide proof of a valid driver’s license and a satisfactory Department of Motor Vehicles (DMV) driving record. If an employee is required to use a personal vehicle for work-related travel, including attending off-site meetings or appointments with clients or staff, the employee must maintain and provide proof of valid automobile insurance in accordance with applicable law and company policy.

SCHEDULE: This position is Full-Time, Exempt (minimum 40 hours/week), in-person role. One weekend workday will be required and some late evenings, additional weekend hours, or holiday work may be required to support 24/7 shelter operations, attend trainings, and/or support special events.

SUPERVISORY DUTIES: This position oversees the hiring, training, and supervision of program staff that include Director and Manager level employees. Ability to have a relational approach that supports front-line work happening at various sites, prepared to step into crisis situations and work/supervise staff members with lived experience.

EQUIPMENT USED: Telephones, handheld two communication radios, calculators, fax machines, printer/scanners, computers, computer peripherals, and basic word processing, email, and internet programs.

We Are an Equal Opportunity Employer

Covenant House California (CHC) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CHC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHC will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply.

Covenant House California is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require accommodation due to a disability to complete this application OR to participate in other aspects of the hiring process for which you have received an invitation, please reach out to our HR team. Contact us at 1-323-461-3131, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time or email us at HR@covca.org.

If you are experiencing issues submitting your application and accompanying materials, please email HR@covca.org.