User Researcher

User Researcher - SC Clearance required

• Outside IR35
• £450 - £480
• Remote + onsite in South UK
• 9 month contract
• UK government

We're looking for an experienced User Researcher to join a consultancy delivering a major digital programme for a UK government department. You'll work within a multidisciplinary Agile team, carrying out research throughout the product life cycle to understand user needs, behaviours and pain points, and turning these findings into actionable insights that shape digital products and services.

The Role

• Plan and conduct discovery and evaluative user research
• Run user interviews, usability testing and research sessions
• Identify and clearly communicate user needs, journeys and pain points
• Create personas, user journeys and other research artefacts
• Facilitate workshops and research synthesis sessions
• Work closely with Product, Design, Development and Delivery teams
• Champion user-centred design and accessibility

Requirements:

• 5+ years' experience as a User Researcher
• Strong discovery and usability testing experience
• Experience within Agile digital delivery
• Confident stakeholder communication and workshop facilitation
• GDS/Government/Defence experience beneficial
• SC clearance - you must have this already (we cannot put you through it)
• This is a UK Eyes Only programme - applicants should be a Sole British Citizen

Please apply with a copy of your CV and Emma from SR2 will contact your regarding next steps.