Retail Sales Consultant - Mattresses & Sleep Products

Mattress Warehouse is seeking a Sales Consultant to deliver personalized sleep solutions in our Retail Sales & Business Development team. You'll greet customers, assess sleep needs, and recommend mattresses, bed frames, and accessories to meet comfort and budget goals. Use consultative selling, product demos, and financing options to close sales while providing an exceptional in-store experience. You'll receive comprehensive training on products and sales techniques in our customer-first, performance-driven culture. Grow your skills, earn performance-based incentives, and pursue advancement opportunities into leadership roles as the company continues to expand.

Responsibilities

• Greet and engage customers, building rapport and understanding sleep needs
• Conduct consultative sales conversations to recommend mattresses and accessories
• Demonstrate product features, comfort levels, and adjustable base options
• Explain pricing, promotions, and financing options to customers
• Meet or exceed individual and store sales and performance goals
• Use POS systems to process sales, returns, and exchanges accurately
• Maintain a clean, organized, and visually appealing showroom
• Participate in ongoing product and sales training programs
• Follow company policies, including customer service and compliance standards
• Support opening/closing procedures and basic store operations tasks

Required Skills

• Retail sales
• Consultative selling
• Point-of-sale (POS) systems
• Customer relationship management (CRM) basics
• Merchandising and showroom presentation
• Product demonstration
• Cash handling and basic math
• Sales forecasting and goal tracking
• Upselling and cross-selling
• Basic computer literacy