Service Technician I

Service Technician I | Meriden, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions dedicated to protecting, connecting, and optimizing businesses. With a global presence and a commitment to client experience, they leverage technology and expertise to deliver innovative safety and security solutions. They are recognized for their comprehensive portfolio of systems and services that safeguard people, customers, and assets.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and as part of a team.
• Execute preventative maintenance tasks and perform routine configuration changes.
• Document all system modifications using a digital change control tracking system.
• Perform pre-deployment testing and on-site installations of software upgrades and modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong Microsoft Office proficiency and excellent communication skills.
• Proven problem-solving, analytical, and time management abilities.

What's On Offer

• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Paid time off for vacation, holidays, and sick days.
• Company-provided vehicle, laptop, and cell phone, along with paid training and educational assistance.

Apply via Haystack today!