ServiceNow Architect

 

This role involves being a ServiceNow expert guiding clients through the most complex and demanding ServiceNow implementations and providing advice on best practices (ServiceNow and IBM).   This individual will need to be ambitious work independently and also mentor and lead the developer(s) & business process consultant(s). The ability to handle change ambiguity and good time management will be critical in this role. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

 

• Senior ServiceNow architect with end-to-end platform design ownership

• RBAC/ACL design, Service Portal, Flow Designer, Script Includes, scoped application architecture

• Inbound/outbound integration design (scripted REST APIs, mTLS, certificate/keystore handling)

• Data model design and knowledge/user criteria access control

• Federal delivery experience (FedRAMP, Section 508, CUI)