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Senior Major Incident & Problem Manager

Fujitsu CareersNew South Wales🇦🇺AustraliaPosted 12 Sept 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to drive critical service restoration and continuous improvement within Fujitsu's reputable Australian operations, developing your leadership and ITIL expertise. You'll thrive here if you're a proactive problem-solver adept at managing complex incidents and collaborating across teams. Apply today to make a significant impact!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
New South Wales, Australia
Root Cause Analysis

Job Description

Fujitsu invites an experienced Major Incident & Problem Manager to join our Service Management team in Australia. You will lead end-to-end Incident and Problem records, drive root cause analysis, and coordinate technical and stakeholder communications to restore services quickly.

You will apply ITIL best practices, manage escalations, produce reports, and support continual service improvement while collaborating with Service Desk and delivery teams across our Australian operations.

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