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CTERA Portal Administrator

Laiba Technologies LLCUnited States🇺🇸United StatesPosted 9 Jul 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to grow your CTERA expertise within a reputable company, Laiba Technologies LLC. You'll be instrumental in managing and optimizing their portal infrastructure, a perfect fit for someone seeking impactful work and professional development. Apply now to join their dynamic team and advance your career!

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Role : CTERA Portal Administrator 
Location : Remote, USA
 
  • Administration & implementation knowledge of CTERA PORTAL, Apache Tomcat appliances, and Postgres database with replication processes
  • Demonstrated experience in installing, configuring, and managing CTERA PORTAL infrastructure, Windows workstations, VMware appliances, and LINUX/CENTOS operating systems.
  • Experience in CTERA PORTAL, LINUX OS, and Windows OS upgrades.
  • Monitoring of CTERA PORTAL infrastructure and coordination with vendor for resolution.
  • Experience with Problem diagnosis and Solution.
  • Expert skills in Availability, Reporting and Capacity Management.
  • Experience in managing SLA/service delivery metrics.
  • Practical knowledge of WINDOWS OS workstation components.
  • Display multi-tasking expertise and patience to troubleshoot critical issues under pressure.
  • Experience with disaster recovery technologies and data replication.
  • Play an active role in Enterprise Service Management including alerts, incidents, service requests, and change management requests related to storage.
  • Identify opportunities for automation and implement using scripts and other automation tools.
  • Provide Tier 2/3 support to large customer base (agents) who use CTERA PORTAL for daily file storage.
  • Knowledge about using ticketing system for daily operations – Servicenow.
  • Knowledge on ITIL processes
  • Excellent communication skills, both verbal and written.
  • Willing to work on 24x7 support.

Skills

Apache
ServiceNow
VMware

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