Quick overview
Job description
Enterprise Bank and Trust seeks a Teller to provide friendly, accurate service to personal and business clients. Responsibilities include processing deposits, withdrawals, payments, and account inquiries, balancing cash drawer, and following bank policies and compliance standards. You will identify customer needs, refer products and services, and support branch sales goals. This role offers training, career growth in community and commercial banking, and the chance to make a positive impact in local communities through relationship-driven service.
Responsibilities
- Process deposits, withdrawals, transfers, and loan payments accurately
- Balance cash drawer and reconcile discrepancies daily
- Provide excellent customer service for personal and business clients
- Verify identification and follow security and fraud-prevention procedures
- Adhere to bank policies, compliance, and regulatory requirements
- Identify customer needs and refer appropriate banking products and services
- Support branch sales and service goals through referrals
- Handle account inquiries and resolve basic issues or escalate as needed
- Maintain accurate records and documentation for all transactions
- Participate in training and development to grow within the bank
Required Skills
- Cash handling
- Customer service
- Bank transaction processing
- Data entry
- Basic math skills
- Banking regulations awareness
- Fraud prevention basics
- Sales referral skills
- Computer literacy
- Record keeping
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