Operations Lead (Marketing and Sales)

Job Description
E-Commerce Operations Coordinator
Job Type: Full-Time | In-Office
We are a fast-growing ecommerce company specializing in consumer technology products across major online marketplaces, including Amazon, Walmart, eBay, and Shopify. We are seeking a highly organized and proactive Operations Coordinator to work directly from our Chatsworth office alongside our COO, warehouse team, and overseas support staff to help manage day-to-day operations and marketplace activities.

This role is ideal for someone with strong office management or operations coordination experience who wants to grow within ecommerce and operations management. The ideal candidate is organized, detail-oriented, and able to manage multiple moving parts in a fast-paced environment. Marketplace-specific skills can be taught, but strong operational and office management skills are essential. You will work directly with leadership, warehouse staff, fulfillment partners, and overseas support teams to help keep operations running efficiently and ensure issues are handled quickly and effectively.

Operations and Office Coordination
Monitor task completion and follow-up across internal and overseas teams
Help improve internal workflows and operational efficiency
Marketplace Operations Support
Assist with day-to-day marketplace operations across Amazon, Walmart, eBay, and Newegg
Monitor listings, inventory, order issues, and account notifications
Help resolve operational issues including claims, reimbursements, shipment problems, and account-related escalations
Coordinate with fulfillment and customer service teams to resolve operational bottlenecks
Reporting and Administrative Support
Prepare operational and marketplace reports for management
Track inventory, shipment, and operational performance issues
Assist leadership with operational projects and process improvements
Previous experience in office management, operations coordination, administrative management, or similar roles
Ability to manage priorities in a fast-paced environment
Comfortable working closely with warehouse and operations teams
Experience coordinating remote or overseas teams is a plus
Proficiency with Excel or Google Sheets
Ecommerce or marketplace experience is preferred but not required
Can help keep operations running efficiently without constant supervision
Opportunity to grow within a rapidly expanding ecommerce company
Work directly with leadership and operations teams
Long-term growth opportunity