Quick overview
Job description
About the Role
Join an early-stage healthtech team as its third engineer, working closely with the founders. You will help support and improve AI-powered clinical conversation simulations used in education, then grow into broader full-stack product development.
What You'll Do
Own technical customer support across AI simulations, learning management, field experience, and compliance products.
Respond to support requests from faculty, students, and university administrators through email, calls, and other channels.
Diagnose issues, resolve customer problems, and take on increasingly complex cases as you ramp up.
Build automations and internal tools to reduce support work and help the team scale.
Ship full-stack product features used by students and faculty.
Contribute to product decisions, system architecture, engineering culture, and AI-agent workflows.
What We're Looking For
Zero to four years of experience in software engineering, full-stack development, or forward-deployed engineering.
Experience as a founder, on a founding team, or at an early-stage startup.
A software engineering background that is not primarily focused on Android development.
Ability to work autonomously and make progress without a detailed daily task list.
Experience with full-stack development, AI agents, LLMs, or automation.
EdTech experience or familiarity with university environments is a plus.
Compensation & Benefits
Base salary is $160,000 to $200,000 annually. Visa sponsorship is available.
Location
On-site in New York, New York, five days per week.