Job Title: Senior Jira SAAS Administrator

Location: Washington DC (Onsite)

Duration: 6-12 Months

Position Overview

We are seeking an experienced Jira SaaS Administrator to manage, maintain, and optimize our Atlassian Cloud environment.
The ideal candidate will have deep expertise in Jira Software, Jira Service Management, and Atlassian Cloud administration.
This role will partner with technology and DevSecOps teams to implement scalable solutions, improve workflows, and ensure platform reliability, security, and governance.

Key Responsibilities

Administer and maintain Jira Cloud instance(s) including user management, permissions, and security
Design, configure, and maintain projects, workflows, screens, issue types, fields, permissions, and notification schemes.
Install, configure, and maintain Marketplace apps/plugins
Manage Jira projects, boards (Scrum/Kanban), and dashboards
Configure and support integration with enterprise applications and third-party tools
Monitor system performance and implement optimization strategies
Develop and maintain automation rules to improve operational efficiency
Create and maintain technical documentation, knowledge articles, and operational procedures
Support migration, enhancement, and continuous improvement initiatives.
Manage user provisioning, access controls, groups, roles, and permissions
Implement governance, standards, and best practices for Atlassian Cloud platforms
Provide guidance and training to end users, project teams, and administrators
Monitor platform health, usage, performance, and licensing
Ensure compliance with security policies and data governance
Troubleshoot and resolve platform issues, collaborating with vendors and stakeholders as needed.

Required Qualifications

Preferred Qualifications

Senior Jira SAAS Administrator

Quick Overview