Quick Overview
Job Description
Job Description
Job Description
The sales manager is responsible for managing the implementation of the hotel's sales and the development of new business, group and events segments. Strategies will include market mix, pricing, status, direct sales, and outside calls in finding new business for the hotel. Maximize profitability for the hotel and outstanding quality service for the guests and clients. The ideal candidate would be organized, detail oriented, an aggressive outside sales manager, and enjoy working in a team environment. Highschool or equivalent education is required, Bachelor's Degree preferred. Previous sales experience is required.
Essential functions include but are not limited to the following:
- Daily solicitations of assigned accounts and of potential new business.
- Solicitation calls as part of the "total sales call concept" on behalf of HGI Louisville Northeast in accordance with established standards.
- Participate in Saturday Sales/Catering coverage in office as well as participate in daily Lobby Ambassador Schedule.
- Responsible for soliciting new group room accounts, entertaining and maintaining relationships with existing accounts to meet and exceed group room budget/forecast.
- Solicit new and existing accounts to meet and exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
- Prepare correspondence to customers, internal booking reports and file maintenance.
- Work with other departments within the hotel to provide superior service to guests.
- Attend community/social events and industry meetings as required to facilitate business opportunities.
- Participate in weekly sales meeting, pre and post-convention meetings, training and other sales related meetings as required.
- Develop/maintain knowledge of market trends, competition and guests/clients.
- Able to work extended workweeks and hours, including weekends, as necessary to accommodate a client's needs as well as any functions you are overseeing or managing.
- Able to be out of the office at least three days/week with pre-set outside appointments to penetrate new business for the hotel to meet and exceed all sales goals listed on sales recaps.
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