Senior Capital Markets Support Engineer

Job Title: Senior Capital Markets Support Engineer

Job Location: Montreal, QC

Job Type: Contract

Pay Range: $45.00hr - $50.00hr

Job Overview:

The candidate will provide production support and application maintenance within a capital markets back-office environment. The candidate will work directly with stakeholders to resolve daily operational issues, translate functional gaps into technical specifications, and lead system improvement and deployment efforts.

Responsibilities:

• Work closely with end users to resolve day-to-day operational issues, convert functional gaps into technical specifications, and plan development activities.
• Provide support for incidents and service requests in a capital markets environment, supporting maintenance, enhancements, and development work.
• Maintain the team s governance routines regarding updates of applicable procedures and document preparation for appropriate governance forums and meetings.
• Propose areas of improvement for review based on stakeholder input and analysis of related data.
• Perform regular system checks and analysis, providing reports on system functioning and service levels.
• Troubleshoot and restore system processing in the event of incidents and problems.
• Help drive the strategy to transform current platforms using new technologies and tools that best support business needs.
• Oversee the design, architecture, and successful implementation of effective solutions that resolve complex business problems while meeting delivery timelines and budgetary constraints.
• Ensure delivery meets integrity, quality, performance, and reliability requirements by building automated testing and regression suites using DevOps principles.
• Effectively manage a team of technical professionals, including software engineers and developers, by setting performance expectations, monitoring performance, and providing technical guidance, coaching, and recruitment assistance.

Requirements:

• 5+ years of experience in capital markets supporting back-office operations.
• Solid knowledge and experience with .NET Framework (4.0/3.5), XML, and Microsoft SQL Server (2016/2019).
• Proficiency with MS SQL, PL/SQL, and stored procedures.
• Proven experience as a Support Engineer handling incident management.
• Understanding of DevOps CI/CD pipeline development and debugging, with the ability to learn on the job to execute deployments.
• Experience with Windows PowerShell scripting.
• Hands-on experience with Control-M and OBM monitoring tools.
• Strong understanding of trade lifecycle, accounting/ledger integration, and third-party financial product integration (such as FIS, Bloomberg, and BoNY).
• Ability to operate independently with a limited level of direct supervision.

Preferred Qualifications:

• Agile and Scrum experience is desirable.
• System integration experience is preferred.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities